Frequently Asked Questions

General Questions:

What is a Community Peace Officer?

Community Peace Officers (CPOs) are provincially appointed law enforcement officers who are authorized to enforce selected provincial legislation and municipal bylaws within their jurisdiction. CPO’s work to promote public safety through education, community engagement, and enforcement, while working closely with the RCMP, Emergency Services, and other partner agencies.

What areas do you patrol?

Enforcement Services proudly provides enforcement services throughout the M.D. of Willow Creek, M.D. of Ranchland, and the Town of Stavely. Officers conduct both proactive patrols and respond to complaints, public safety concerns, and emergencies within these communities.

Can I remain anonymous and/or will the person I complain about know who made the complaint?

Enforcement Services understands that residents may have concerns about reporting bylaw or public safety issues. When a complaint is received, officers focus on addressing the concern and generally do not disclose the identity of the complainant during the course of an investigation.

Complainant information is collected to assist officers if additional details or follow-up are required, and all reasonable efforts are made to protect that information. However, anonymity and confidentiality cannot be guaranteed in every circumstance. In some cases, information may be subject to disclosure as required by legislation, court proceedings, or other legal processes.

Residents are encouraged to provide accurate information when submitting a complaint, as this helps officers conduct a thorough and effective investigation.

Animal Control Questions:

What should I do if I find a stray dog?

If you encounter a dog that appears to be unattended, please do not assume it is lost or abandoned. In rural communities, farm and working dogs may be legitimately off their owner’s property while performing livestock, agricultural, or other work-related functions. Whenever possible, allow the dog the opportunity to return home on it’s own.

For your safety and the safety of the animal, avoid attempting to capture, chase, or restrain the dog. Approaching an unfamiliar animal can cause stress, increase the risk of injury, and may prevent the dog from returning home.

If the dog appears sick, injured, aggressive, in real immediate danger, or you believe its welfare may be at risk, contact Enforcement Services and provide the location, description, and any relevant information or observations. An officer will assess the situation and determine the appropriate response.

If the dog is creating an immediate traffic hazard or posing a risk to public safety, please notify Enforcement Services as soon as possible. Our goal is to ensure the safety and well-being of both residents and animals while supporting responsible animal ownership within our communities.

What happens if my dog is impounded?

Impounded animals may be held for a prescribed period in accordance with applicable bylaws and procedures. Owners may be required to provide proof of ownership, pay applicable fees, and comply with any licensing requirements before the animal is released.

Are dogs required to be licensed?

Licensing requirements vary by municipality. Residents of the M.D. of Willow Creek and M.D. Ranchland are not required to obtain dog licenses, while residents of the Town of Stavely are required to obtain licenses.

Property and Nuisance Complaints

How are complaints investigated?

When a complaint is received, an officer will review the information, conduct an investigation, determine whether a bylaw offence has occurred, and take appropriate action. Enforcement Services follows a progressive approach that emphasizes education and voluntary compliance whenever possible.

How long does it take for a complaint to be resolved?

Resolution times vary depending on the complexity of the complaint, the availability of evidence, the cooperation of those involved, and any compliance timelines provided. Some concerns can be resolved quickly, while others may require ongoing monitoring and follow-up.